Terms and Conditions

Effective Date: July 1, 2025

Welcome to ASquare Healthcare’s website. By accessing or using our site or services, you agree to these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or availing services, you agree to abide by these terms, our privacy policy, and any other applicable policies. If you do not agree, please do not use our services.

2. Services Overview

ASquare Healthcare offers home healthcare services, including but not limited to:

  • Nursing Care

  • Baby Care

  • Elder Care

  • Physiotherapy

  • Attendant Services

  • Medical Assistance (Catheterization, R.T. Insertion, Wound Dressing)

All services are provided by qualified professionals, based on your requirements, and subject to availability.

3. Eligibility

Our services are intended for individuals legally capable of entering into binding contracts under applicable laws. You must be 18 years or older to request services on behalf of yourself or another individual.

4. Booking and Payment

  • Service bookings may be made via phone, WhatsApp, email, or website.

  • Prices vary based on the type and duration of services.

  • All payments must be made in accordance with agreed terms, prior to or at the time of service delivery, unless otherwise agreed.

  • Non-payment may result in cancellation of services.

5. Cancellation & Refund

  • Cancellations must be made at least 24 hours in advance to avoid cancellation charges.

  • Refunds, if any, are processed based on our Refund Policy, which will be available separately on the website or upon request.

6. Client Responsibilities

You agree to:

  • Provide accurate medical and personal information.

  • Ensure a safe environment for our caregivers and medical staff.

  • Not misuse or abuse the services or staff in any way.

7. Limitation of Liability

While we strive to provide the highest quality care, ASquare Healthcare is not liable for:

  • Any pre-existing health condition outcomes.

  • Misuse of advice or services provided.

  • Delays due to unforeseen or uncontrollable events.

We do not provide emergency or life-critical care. In case of emergencies, please contact a hospital or ambulance immediately.

8. Intellectual Property

All content on the website — including text, graphics, logos, images — is the property of ASquare Healthcare or licensed to us and is protected under intellectual property laws. You may not copy or reuse it without written permission.

9. Termination

We reserve the right to refuse, suspend, or terminate services at our discretion, particularly if:

  • False information is provided

  • Staff safety is compromised

  • Payments are not received as per agreed terms

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

11. Contact Us

For queries regarding these Terms and Conditions, contact:
ASquare Healthcare,
#64/56A, Anjugam Nagar 3rd Street,
Jafferkhanpet, Chennai – 600 083
Emailhello@asquarehealthcare.in
Phone: +91-7639 65 99 67
Location: Chennai, Tamil Nadu, India